Wedding Invitations, Programs Ordering

Thank you for taking the time to look through our website. We strive each and every day to design and print items that will help make your day special. If you are ready to order one of the items you've seen on our site, please follow the steps below to get your order started. If you haven't found something that catches your eye, or you have an idea for a custom design, please contact us to make a phone appointment with one of our graphic designers. Our office hours are 8:30 a.m. to 5:30 p.m. (EST) Monday to Friday and we are available for appointments after hours and on Saturdays. You can also reach us anytime by email or by filling out our information request page on the site. Please feel free to also contact us if you would like to see a sample of an invitation, paper, or ink.

1. If you have seen a design that you like, please go to our order form page. There you can download our PDF order form and fax, mail, or email it to us with the specifics about your order. Please be sure to specify items such as quanity, what kinds of pieces you will need, and any special design or ordering instructions. Again, you can also call us at anytime to place an order.

2. Once we have your order request we'll price out your specific items and send a formal quote back to you via email. Once we receive your approval and a 50% non-refundable deposit, we'll begin work on your order.

3. You should receive a first proof of your items within 2 weeks from receipt of your deposit. You'll receive an initial proof and two revisions as part of the cost of your invitations. Any additional proof revisions will incur a $35 charge. Digitally printed mock-ups of your items, printed on the same paper as your final pieces, are available for $15.

4. Once you approve the final proofs we'll charge the balance of your invoice and begin printing your pieces. Standard turnaround for offset printed and thermograph invitations is 2 weeks from proof approval. Standard turnaround for letterpress invitations is 3-4 weeks from proof approval.

5. We offer 2 day Fed-Ex shipping at no extra cost. Other shipping methods are available, please contact us for pricing.

6. Rerun Policy. If we make a mistake we will be happy to reprint your items at no cost. However, please review your proofs carefully. We are not responsible for items that have been proofed and approved to print. Please have several people review your proofs and check for spelling and/or typographical errors. We do our best to make sure we catch any typographical errors made either by us or by you before printing, but there are times when we may not know the proper spelling of a name or place. If, unfortunately, you do find that you approved a proof with an error and have received your items with a mistake on them, or something changes such as the date, time, or place of the wedding, we want to help. We will offer to reprint your items at 50% off your original cost.